Privacy Policy
Last updated: February 2026
This Privacy Policy explains how Andrew Thornhill, trading as The Snapback Method ("we", "us", "our"), collects, uses, and protects your personal information when you visit our website, subscribe to our email list, or purchase our products.
1. Information We Collect
Information you provide directly:
- Name and email address (when you download our free guide or subscribe to our email list)
- Payment information (when you purchase our products or indicator subscription — processed securely by our third-party payment provider)
- TradingView username (when you require indicator access)
- Any information you share via email correspondence
Information collected automatically:
- Browser type and version, device type, and operating system
- IP address and approximate geographic location
- Pages visited, time spent on pages, and referral source
- Email open and click-through rates (via our email service provider)
2. How We Use Your Information
We use your information to:
- Deliver products and services you have purchased or requested (guides, trading manual, self-study programme, indicators)
- Send you the email series you opted into, including educational content and information about our products
- Grant you access to TradingView indicators associated with your subscription
- Improve our website, products, and marketing based on aggregated usage data
- Respond to your enquiries and provide customer support
3. Email Communications
When you download our free guide, you will be added to our email list and will receive a short series of educational emails about The Snapback Method, followed by occasional updates and content. Every email contains an unsubscribe link. You can opt out at any time, and we will honour your request promptly. We will never sell, rent, or share your email address with third parties for their marketing purposes.
4. Third-Party Services
We use the following third-party services to operate our business:
- Kit (formerly ConvertKit) — email service provider used to send emails and manage our subscriber list
- Stripe — payment processor used to handle purchases securely
- Rewardful — affiliate tracking platform used to attribute referrals and calculate commissions (sets a cookie when a visitor arrives via an affiliate link)
- TradingView — charting platform used to deliver indicator access to subscribers
These providers have their own privacy policies governing how they handle your data. We only share the minimum information necessary for them to provide their services.
5. Data Storage and Security
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Payment information is handled entirely by our payment processor and is never stored on our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal data (subject to any legal obligations we may have to retain certain records)
- Unsubscribe from our email communications at any time
- Withdraw consent for data processing where consent is the legal basis
To exercise any of these rights, please contact us at the email address below.
7. Cookies
Our website uses cookies and similar technologies. When you first visit, a cookie consent banner will ask for your preferences. You can choose to accept all cookies, select specific categories, or allow only those strictly necessary for the site to function.
We use the following categories of cookies:
- Necessary — required for the site to operate correctly (always active)
- Analytics — help us understand how visitors use the site so we can improve it (e.g. Google Analytics)
- Marketing — used for affiliate tracking and measuring campaign performance (e.g. Rewardful)
You can change your cookie preferences at any time by clearing your cookies and revisiting the site. Disabling optional cookies will not affect the core functionality of the website.
8. Children's Privacy
Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a person under 18, we will delete that information promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
10. Data Controller & ICO Registration
The data controller for this website is Andrew Thornhill, trading as The Snapback Method. Our ICO registration number is ZC105412, which can be verified at ico.org.uk.
11. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Andrew Thornhill
The Snapback Method
61 Bridge Street, Kington, Herefordshire HR5 3DJ
Email: andrew@thesnapbackmethod.com