Privacy Policy

Last updated: February 2026

This Privacy Policy explains how Andrew Thornhill, trading as The Snapback Method ("we", "us", "our"), collects, uses, and protects your personal information when you visit our website, subscribe to our email list, purchase our products, or engage with our mentorship programme.

1. Information We Collect

Information you provide directly:

• Name and email address (when you download our free guide or subscribe to our email list)
• Payment information (when you purchase the Mentorship Package or Indicator Subscription — processed securely by our third-party payment provider)
• TradingView username (when you require indicator access)
• Any information you share during mentorship sessions or via email correspondence

Information collected automatically:

• Browser type and version, device type, and operating system
• IP address and approximate geographic location
• Pages visited, time spent on pages, and referral source
• Email open and click-through rates (via our email service provider)

2. How We Use Your Information

We use your information to:

• Deliver products and services you have purchased or requested (guides, indicators, mentorship sessions)
• Send you the email series you opted into, including educational content and information about our products
• Grant you access to TradingView indicators associated with your subscription
• Schedule and conduct mentorship sessions
• Improve our website, products, and marketing based on aggregated usage data
• Respond to your enquiries and provide customer support

3. Email Communications

When you download our free guide, you will be added to our email list and will receive a short series of educational emails about The Snapback Method, followed by occasional updates and content. Every email contains an unsubscribe link. You can opt out at any time, and we will honour your request promptly. We will never sell, rent, or share your email address with third parties for their marketing purposes.

4. Third-Party Services

We use the following third-party services to operate our business:

• Email service provider (e.g., Mailchimp, ConvertKit) — to send emails and manage our subscriber list
• Payment processor (e.g., Stripe, PayPal) — to process payments securely
• TradingView — to deliver indicator access to subscribers
• Video conferencing (e.g., Zoom) — to conduct mentorship sessions

These providers have their own privacy policies governing how they handle your data. We only share the minimum information necessary for them to provide their services.

5. Data Storage and Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Payment information is handled entirely by our payment processor and is never stored on our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal data (subject to any legal obligations we may have to retain certain records)
• Unsubscribe from our email communications at any time
• Withdraw consent for data processing where consent is the legal basis

To exercise any of these rights, please contact us at the email address below.

7. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and to analyse site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

8. Children's Privacy

Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a person under 18, we will delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

10. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Andrew Thornhill
The Snapback Method
Email: [your email address]